Charter of Trust
Love is Match ensure to you with its policy of confidentiality and quality, summarized in five points:
1. Your security
Love is Match is a site for a fee, and it allows us to use technicians assigned to the supervision and control of our portal. You can report any inappropriate behavior from another member by clicking on the link "Report on this profile", present in all the profiles and in a chat window. The Love is Match Customer Service Team checks and analyzes each of these reports and particularly takes the necessary measures if the problem behavior is deemed inappropriate. These measures include the totally removal of the member from our site. Also ensure to answer your e-mail as quickly as possible. Your comments are systematically transferred to the service because we believe that it helps us to improve the quality of our service.
2. Privacy
Love is Match will never share any of your personal data with other members. Your e-mail address or your phone number are highly confidential information that in no case can be viewed by other members on the site. Only you can decide to communicate to a member when and if desired.
3. Verifying profile information
The ads, photos and videos are carefully checked before being published online at Love is Match. Our team read ads one by one before you publish or, if necessary, to reject them. The photos are checked before being posted online or rejected. The videos are checked and listened first to be published. All photos, ads and videos improper, vulgar, or do not comply with the spirit of our service are systematically refused. Love is Match ensures that member profiles are fully comply with our general terms of use.
4. Protecting your peace of mind
Love is Match is committed to giving our members the "BlackList" function which allows to block contact from another member. These prevents a blacklisted member from writing to you or inviting you to chat.
5. A service you can trust
Love is Match will never creates fake profiles in order to artificially increase the list of people you can meet. Love is Match will also never employ hostesses or services to increase the number of contacts, messages and conversations on the site.